So after talking with management they were more than willing to Fix the problems that I stated below. They made everything right and not only made it right but made me feel like family. Yes this complex is older but they are investing to improve and make it feel like new. I will say what this apartment complex has here versus other complexes is a staff that treats you like family, from the office staff to the maintenance staff they care for you and how you feel.
DO NOT MOVE HERE!!! A/C units are old and noisy enough to shake your apartment walls when turning off and when you ask to get a work order they say until it fully breaks you have to live with the noise of a loud unreliable A/C unit that sounds like a motorcycle in your kitchen and I'm not even trying to joke or exaggerated when explaining how loud and unreliable their A/C units are at this complex, Keep in mind that is only one of the issues here. Plumbing is another issue that takes forever to get fixed, for me it took 4 months to get a working toilet in my 1 bed 1.5 bath.This complex is falling apart.
I actually lived here the year Caprock opened up in 1978. And today it is still being run and managed superbly. The grounds are well-kept and the staff is really super! It's a great place to live, was then, and still is today!
Caprock Apartments is an AMAZING complex! I was a resident from 2009-2012 and then moved away. The experience and rates are so good that when it came time to get an apartment again I came right back, and the experience is even better this time around. Any issues or repairs that may come up get resolved quickly and professionally. The office and maintenance staff are great and very accommodating. I really have no complaints at all!
I really want to post my feelings about Caprock Apartments because I have been extremely happy living here the last two years. John Wilson is just fabulous! He has great customer service. And he has trained the new employees they have hired recently very well. They are all just Great! And the manager Angelica is wonderful as well. And whenever I have something that needs to be repaired, they are always great about calling me back to let me know it has been done or the status. Great communication.